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Privacy Policy

Arcistar Bioenergy Pvt. Ltd. (“Arcistar”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal and professional data shared with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit www.arcistar.com, in compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023 and applicable data protection regulations.

  • Information We Collect

We collect minimal and relevant information necessary to fulfill your business requests and improve our website experience:

  • Voluntary Information: When you fill out contact forms, submit project enquiries, or request technical brochures, we may collect your name, business email address, phone number, company name, designation, and project location/details.
  • Automated Technical Data: When you browse our site, our servers automatically collect non-identifiable technical data via cookies and analytics engines. This includes your IP address, browser type, operating system, referring URL, pages viewed, and duration of visit.
  • Financial Data: We do not collect credit cards, bank account details, or sensitive financial information online through our website. All commercial transactions are handled through official, secured offline corporate channels.
  • How We Use Your Data

Arcistar processes collected information for legitimate business purposes, including:

  • Responding to your sales enquiries, feasibility requests, and technical queries.
  • Preparing customized commercial quotations and engineering proposals for modular CBG plants.
  • Sending technical updates, company newsletters, event invitations (e.g., industry exhibitions, webinars), and business communications.
  • Analyzing website traffic and user patterns to optimize our online content and platform navigation.
  • Data Sharing and Disclosure

Arcistar maintains a strict policy regarding your business data:

  • No Sale of Data: We do not sell, rent, or trade your personal or business information to third-party advertisers.
  • Authorized Sharing: We may share data with verified corporate affiliates, technical partners, logistics providers, or IT service contractors solely to process your requests or execute joint venture operations.
  • Legal Compliance: We may disclose information if required by law, court order, or governmental authorities to ensure legal compliance or protect Arcistar’s legal rights.
  • Data Security and Retention

We implement robust technical and organizational security measures, including SSL encryption, secure servers, firewalls, and restricted access controls, to protect your data against unauthorized access, alteration, disclosure, or destruction.

  • Data Retention: Enquiry data is retained for up to 2 years to facilitate ongoing business communication. Commercial and transaction data is retained as required under applicable statutory and accounting laws. Upon expiration of the retention period or upon request, data is securely deleted or anonymized.
  • Your Data Rights

Under the DPDP Act 2023, you have the right to:

  • Access and review the personal data held by Arcistar.
  • Request corrections, updates, or completion of inaccurate information.
  • Withdraw consent or request erasure of your personal data when it is no longer required for its original purpose.
  • Opt-out of receiving marketing or promotional communications at any time by clicking “Unsubscribe” or contacting us directly.

To exercise any of these rights, please contact us at [email protected]

  • Cookies Policy

Our website uses standard cookies to enhance user experience, remember session preferences, and track aggregate site metrics. You can choose to accept or disable cookies via your browser settings. Note that disabling essential cookies may impact certain interactive functionalities of the website.

  • Children's Privacy

Our website is intended exclusively for professionals, businesses, and adults over the age of 18. We do not knowingly collect or solicit personal information from minors.

  • Changes to this Privacy Policy

Arcistar reserves the right to update or modify this Privacy Policy periodically to reflect technological, legal, or operational changes. All revisions will be posted on this page with an updated revision date. Continued use of www.arcistar.com constitutes your acceptance of the updated policy.

Last Updated: October 2026